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Senior Relationship Coordinator

NY Req ID: R016434 Hybrid
The Senior Relationship Coordinator will handle escalated customer complaints upon customer or executive request and utilize escalations as a method to train and develop staff working closely with management and the Quality Assurance Team. Contribute to the development and implementation of...
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Senior Retention Advocate

NY Req ID: R017179 Hybrid
Duties & Responsibilities: Contact member or primary caregiver by phone or letter to arrange a telephonic or in person interview to assess Medicaid/Medicare/Medicare Savings Program eligibility. Ensures all calls are in accordance to approved Healthfirst scripts Has full and complete access to...
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Service Agent

FL Req ID: R016596 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent - 5-6-2024

NY Req ID: R020134 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent 1

NY Req ID: R018732 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent 2

Req ID: R018733 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent 3

NY Req ID: R018734 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent 3-7-2024

NY Req ID: R020051 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent 4-22-2024

NY Req ID: R020087 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent 6

NY Req ID: R018743 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Service Agent 7

Req ID: R018744 Remote
Duties and Responsibilities Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to...
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Software Engineering Intern

NY Req ID: R016525
Job DescriptionWho We Are: For nearly 30 years, Healthfirst has been serving New Yorkers. We helped pioneer the value-based healthcare model—where hospitals and physicians are paid based on patient outcomes—because our company was founded on the belief that insurers need to be true partners in...
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Sourcing Specialist

FL Req ID: R016482 Hybrid
Build relationships with Research Specialists, Delivery Managers and Hiring Managers to understand future and existing talent needs of the business Review candidates that have applied to requisitions to identify those with the qualifications to be phone screened Followup and engage candidates...
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Sr Application Developer

NY Req ID: R020027 Remote
Job Description• Designs, develops, and maintains complex applications• Develops unit tests and provides code coverage to accurately test business logic and functionality• Participates in developing specifications such as user stories and designs• Solves or recommends solutions for complex issues...
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Sr Business Analyst

NY Req ID: R020116 Hybrid
Elicit complex requirements (business, functional, non-functional, and technical) using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, task and workflow analysis.Document and maintain requirements by performing...
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Sr Cloud Systems Engineer

FL Req ID: R016485 Remote
Duties & Responsibilities Work as a member of the cloud systems engineering teamDevelop Automated capabilities to deliver capabilities more efficientlyDrive solutions to problems impacting mission critical systems and implement automation to prevent reoccurrenceExecute changes on production...
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