Healthfirst

The Pharmacy Technician is responsible for providing member medication counseling and assistance in minimizing gaps in treatment by collaborating with various members of the healthcare team within Healthfirst and with our community partners (pharmacists and providers).

Duties & Responsibilities: Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator in order to achieve the following:Proper Medication Adherence Minimize any gaps in therapy Prevention of medication related adverse events through collaboration with pharmacist Facilitating member access to medication(s) by:Contacting pharmacies to obtain medications refills Contacting members’ providers to issue new prescriptions and set up appointments when necessary Facilitating access to medications for members experiencing financial issues. Working the member’s pharmacy to align refills to help members reduce frequency of pharmacy visits. Documenting the care delivered and communicating information to other providers. Partners with the pharmacists on the team and other members of the healthcare team to:Communicate a medication treatment plan. May coordinate and integrate an MTM intervention within the broader healthcare management services being provided to the patient. Partner with community pharmacies to communicate member medication adherence Performs patient health assessments to collect information regarding:Patient medication profile including prescription and/or non-prescription medications, and homeopathic/herbal therapy. Barriers leading to poor medication adherence including medication and/or patient-related factors, or access to care. Handles member and provider communications both telephonically and possibly in person. Minimum Qualifications: Experience with communicating with patients, providers and pharmacists on medication and medication related issues Must be an outstanding communicator with excellent verbal and written skills One of the following: Licensed, registered or certified pharmacy technician in good standing based on state of residency Preferred Qualifications: Bilingual skills Medication Therapy Management Certificate  

Hiring Range*: Greater New York City Area (NY, NJ, CT residents): $46,200 - $62,400 All Other Locations (within approved locations): $40,100 - $58,240 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.