Healthfirst

The Manager of Print & Mail Operations is responsible for the management of the Mail, Production, and Return Mail Staff and the overall operations of the mail-room and print functions. The Manager will participate in planning mail and print requirements with Healthfirst’s Operating Departments and identify process improvements that result in improved quality and reduced operating expense. The Manager will review existing performance statistics and make recommendations to improve the content and accuracy of the data.

Duties and Responsibilities:

• Manage Mail-room, Production, and Return Mail staff
• Ensure all print, fulfillments, and postage operations are completed according to existing SLA's
• Evaluate current operations, develop an effective production schedule, and improve the overall level of print job documentation
• Foster an environment in the print shop that stresses quality, accountability, and customer service
• Identify and enhance department Information Systems inefficiencies
• Track expenses and make recommendations to reduce operating expenses
• Manage vendor relationships an ensure compliance with all the production equipment
• Maintain currency with USPS postage regulations and determine impact on financials and operations
• Oversee the maintenance of all mail-room equipment.
• Maintain PO Boxes for all lines of Business
• Additional duties as assigned

Minimum Qualifications:

• Associate’s degree from an accredited institution
• Prior leadership experience
• Ability to organize and manage competing priorities while working independently in a demanding environment
• Knowledge and experience in print shop production scheduling and mail room operations
• Proficient in Microsoft Office suite
• Exhibit effective verbal and written communication skills

Preferred Qualifications:

• Bachelor's degree from an accredited institution
• Proficiency with mail-merges and production tracking database/software
• Experience with the selection and relationship management of print-shop vendors

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $81,100 - $117,470

• All Other Locations (within approved locations): $71,600 - $106,505

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.