Healthfirst

Demonstrate deep competency in one or more subject areas. Independently perform process design, develop business requirements and functional system design, develop system test plans, perform system testing.

Communications: Effective facilitator in client management and/or technical discussions, in developing and delivering presentations, and clearly communicating issues to SMC Leadership. Client Delivery:  Take ownership in delivering high quality, on budget work, with high client satisfaction. Problem Solving:  Ability to identify and understand project issues and help lead a team/effort to implement a solution. Teamwork:  Develop trusted relationships with SMC and client team members. Proactively help others (client & SMC) which may be above and beyond your own role/tasks. Help to make your team and others successful. Employee Development:   Effective in providing on-the-job training and development to SMC team members. Helps to make others successful. Takes time to teach and coach. Provides honest and timely feedback. Business Development:  Produce high quality work on time with a strong impact on high client satisfaction. Maintain trusted client relationships.  Support development of client proposals when requested. Understand client business situation and identify potential SMC opportunities. Living the Molecule:  Be an active part of the SMC community/family (for example:  come into the office, attend SMC events, make a suggestion, etc…) Minimum Qualifications: Bachelor’s degree from an accredited institution or equivalent work experience Senior Process Specialist or similar work experience Demonstrated ability to remain organized, prioritize work, remain self-motivated and meet project deadlines with minimal supervision  Experience preparing and delivering information to multiple types of audiences Empathetic listener, effective in interpersonal communications Rigorous attention to detail, demonstrated ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation  Preferred Qualifications: Client facing consultant work experience Experience working independently and as part of a team Proficient in Microsoft Office suite; working knowledge of Visio or other diagramming/design software Ability to work in a matrix-management environment Some knowledge of SQL Healthcare experience Compliance & Regulatory Responsibilities: N/A License/Certification: N/A

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.