Skip to content

Our Members’ First Line of Support

Healthfirst provides members with quality care. Our Call Center Operations team is the first line of support directly assisting our members. Dafne helps call center representatives stay informed and inspired to provide the best possible member experience. Interested in joining our Operations team? Check out our available positions listed below.

Open Positions in Operations

Filter jobs by

Filter jobs by

  • Job Title
  • State
  • Work Type
  • Department

TL Claims

FL Req ID: R016454 Hybrid
Duties & Responsibilites: Monitors staff production and performance in order to meet corporate performance goals. Provides ongoing coaching and feedback to staff. Ensures the accurate and timely adjudication of claims Plans and organizes the daily operation of the Service Department, including...
Apply Learn more >

TL Contact Center Operations

FL Req ID: R021229 Hybrid
Duties and Responsibilities ·       Leads and directs teams and functions related to servicing our members and/or providers. May include but is not limited to inbound/outbound calls/emails/chats, onsite/remote/virtual/field location, onshore/offshore, on behalf of CCO. ·       Ensures KPIs...
Apply Learn more >
81-82 of 82 results